Visiting Nurse Association of Texas

Nondiscrimination & Language Assistance Policy

DISCRIMINATION IS AGAINST THE LAW

The Visiting Nurse Association of Texas complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Visiting Nurse Association of Texas does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Visiting Nurse Association of Texas:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Thomas Ricciardelli.

If you believe that The Visiting Nurse Association of Texas has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator: Thomas Ricciardelli, Vice President, General Counsel; Mailing Address:

1420 W. Mockingbird Lane, Suite 700
Dallas, TX 75247

Telephone number: 214-689-0000
TTY number – Relay Texas: 800-735-2989
Fax: 214-689-2300;
Email: ricciart@vnatexas.org.

If you need help filing a grievance, Thomas Ricciardelli is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

FREE LANGUAGE ASSISTANCE SERVICES

The Visiting Nurse Association of Texas provides free language assistance services in many different languages, including those below.

SPANISH

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
Llame al Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989.

VIETNAMESE

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số
Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989.

CHINESE

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電
Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989.

KOREAN

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989. 번으로 전화해 주십시오.

ARABIC

ﻣﻠﺤﻮظﺔ: إذا ﻛﻨﺖ ﺗﺘﺤﺪث اذﻛﺮ اﻟﻠﻐﺔ، ﻓﺈن ﺧﺪﻣﺎت اﻟﻤﺴﺎﻋﺪة اﻟﻠﻐﻮﯾﺔ ﺗﺘﻮاﻓﺮ ﻟﻚ ﺑﺎﻟﻤﺠﺎن. اﺗﺼﻞ ﺑﺮﻗﻢ)رﻗﻢ
Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989.:واﻟﺒﻜﻢ اﻟﺼﻢ ھﺎﺗﻒ

URDU

ﺧﺒﺮدار: اﮔﺮ آپ اردو ﺑﻮﻟﺘﮯ ﮨﯿﮟ، ﺗﻮ آپ ﮐﻮ زﺑﺎن ﮐﯽ ﻣﺪد ﮐﯽ ﺧﺪﻣﺎت ﻣﻔﺖ ﻣﯿﮟ دﺳﺘﯿﺎب ﮨﯿﮟ ۔ ﮐﺎل
Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989. ﮐﺮﯾﮟ

TAGALOG

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa
Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989.`

FRENCH

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.
Appelez le Telephone number: 214-689-0000; TTY number – Relay Texas: 800-735-2989.

HINDI

ध्यान द: यद आप हदी बोलते ह तो आपके िलए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। 214-689-0000;
TTY number – Relay Texas: 800-735-2989. पर कॉल कर।

PERSIAN

ﺗوﺟﮫ: اﮔر ﺑﮫ زﺑﺎن ﻓﺎرﺳﯽ ﮔﻔﺗﮕو ﻣﯽ ﮐﻧﯾد، ﺗﺳﮭﯾﻼت زﺑﺎﻧﯽ ﺑﺻورت راﯾﮕﺎن ﺑرای ﺷﻣﺎ .ﺑﮕﯾرﯾد ﺗﻣﺎس 214-689-0000; TTY number – Relay Texas: 800-735-2989.
ﺑﺎ .ﺑﺎﺷد ﻣﯽ ﻓراھم

GERMAN

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.
Rufnummer: 214-689-0000; TTY number – Relay Texas: 800-735-2989.

GUJARATI

ચુ ના: જો તમે જુરાતી બોલતા હો, તો િન: લ્ક ભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છે. 214-689-0000; TTY number – Relay Texas: 800-735-2989.

RUSSIAN

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 214-689-0000; TTY number – Relay Texas: 800-735-2989. (телетайп:

JAPANESE

注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。214-689-0000; TTY number – Relay Texas: 800-735-2989. まで、お電話にてご連絡ください。

LOATIAN

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 214-689-0000; TTY number – Relay Texas: 800-735-2989.